OUR LOCATION
It´s easy to get here. You may locate us on Google map for a detailed orientation.
Map and Direction
Are you wondering how to get here?
CONTACT US
Call, write to us or use our contact form.
FAQ
Answers to frequently asked questions
Compostela No. 110 e/ Tejadillo y Empedrado
CONTACT US
Call, write to us or use our contact form.
Contacting by phone
You may contact us any time of the day by dialing:
(53) 5 294 6904 and (53) 5 278 9684.
Visit us in person
Don´t let others tell you about the experience of coming to Cuba. Live it yourself by visiting us.
Contacting by e-mail
Write to us for any other detail you want to know about the island, we will be at your disposal to offer all the useful information for a pleasant stay.
ANSWERS TO FREQUENTLY ASKED QUESTIONS
We have compiled a list of answers to some common questions.
- Cancelling or changing of bookings
The beginning of your stay is defined upon arrival at the hostel. Please, let us know of any change of your booking at your earliest convenience. All canceling and changes should be done by e-mail or calling our contact telephone numbers.
- Confirmation
When you book, make sure you write your e-mail address correctly. Once your booking application is received in our website, you will get a written confirmation through an e-mail.
- Payment procedure
Your stay should be paid in cash when you check in. Additional services will be paid the day you check out.
- Customized service
This is one of the distinguishing features of our facilities. Feel free to tell us about your interests and additional needs. They will be met by a staff that is 100% committed to your wellbeing and the quality of the service we offer.